WHAT IS CBCC’S COVID SAFETY PLAN?
CBCC is an ASM Global venue and adheres to “VenueShield”: an advanced environmental hygiene and operational protocol developed for more than 325 ASM facilities around the world. All protocols are aligned with public health authorities, medical and industry experts. VenueShield reduces physical touchpoints, increases venue sanitation and cleanliness, and provides health monitoring guidelines and services. CBCC is owned by the City of Tulsa and also adheres to all city protocols while continuing to work closely with city partners in recovery.
For more information on CBCC’s health and safety plan, please visit http://coxcentertulsa.com/covid-safety/.
IS THERE A LIMIT TO WHAT SIZE BAG I CAN BRING?
Yes – in order to provide a safer environment for the public and significantly expedite fan entry into BOK Center, there is a newly implemented policy that limits the size and type of bags that may be brought into the venue
WHAT ABOUT ACCESSIBILITY AT THE VENUE?
We take pride in offering an accessible venue and an excellent guest experience. The venue offers accessible entrances, restrooms, doors, and multiple elevators. Every event is unique, so give us a call prior to your visit at 918.894.4350 and let us know how we can make it excellent.
WHERE IS COX BUSINESS CONVENTION CENTER LOCATED?
You can find us at 100 Civic Center, Tulsa, OK (click here to map your visit). Located at 3rd Street and Houston, the venue is between 3rd and 7th Street at the edge of downtown Tulsa in the Arena District.
WHERE DO I PARK?
Cox Business Convention Center does not own or operate a parking garage or any public parking, but don’t panic—there are nearly 10,000 parking spots nearby and American Parking’s Civic Center Parkade is adjacent to the venue. The City of Tulsa offers on-street metered parking (using the Park Mobile app) and privately owned lots determine the parking rate. Click here for a Parking Map.
HOW CLOSE IS THE AIRPORT?
Not far at all! The Tulsa International Airport is only 12 miles away from the venue and offers over 21 non-stop flights to Tulsa, the Welcome Waggin’ Airport Therapy Dog program, and a designated ride share zone. Visit TulsaAirports.com for more information.
WHERE IS THE RIDE SHARE ZONE?
Dedicated pick-up and drop-off zones are in the valet area outside the Tulsa Ballroom on 3rd and Houston, and (starting August 2020) outside the East Entrance off Frisco (100 Civic Center).
IS SECURITY AVAILABLE AT THE VENUE?
You bet. We provide in-house security 24 hours a day, seven days a week. You can reach our security team at 918.894.4390. You can reach the Tulsa Police Department at 911 for an emergency and at 918.596.9222 for a non-emergency.
HOW DO I BUY TICKETS FOR AN EVENT?
It depends on the event, so please check “Upcoming Events” and find out how to purchase tickets (and box office hours) for your specific event. Visit the “Box Office” page for more info. (We cannot honor, replace, or refund any invalid tickets, so please beware of secondary ticket agencies/scalpers.)
DOES CBCC ALLOW OUTSIDE FOOD AND BEVERAGE?
No, but we do offer exclusive in-house catering by SAVOR, concessions (open upon client request), water fountains, and vending options.
IS THERE AN ATM IN THE VENUE?
The closest ATM is at DoubleTree Downtown Tulsa and reachable via the Skybridge at the venue’s south entrance (7th & Houston Street)
WHERE CAN I CHARGE MY ELECTRONIC DEVICE?
Public Service Company of (POS) provides charging stations throughout the facility.
ARE THERE ANY ITEMS THAT ARE PROHIBITED AT CBCC FOR TICKETED EVENTS?
Prohibited Items: We ask all guests to arrive early and travel light, as you may be subject to search, which includes metal detecting hand wands upon entry. For safety reasons, prohibited items include but are not limited to:
- Alcohol, drugs, illegal substances or any paraphernalia associated with drug use
- Audio/Video recorders, professional cameras, tripods
- Selfie Sticks
- Cans, bottles, coolers or other similar containers
- Fireworks
- Flags/Signs with poles
- iPads/tablets of any size
- Laser pens/pointers of any type
- Noisemakers such as air horns
- Outside food or drinks
- Oversized bags, backpacks, duffel bags or diaper bags
- Pepper spray/Mace
- Weapons of any type, including chains, knives, firearms and spiked jewelry
- Any other item deemed unacceptable by event/building management
WHERE CAN I RENT A BIKE?
Tulsa offers a variety of bike options and is one of the best cities in America to explore on a bike. THIS MACHINE offers over 160 bikes across 25 stations downtown and along Route 66.
WHERE DO I CHARGE MY ELECTRIC VEHICLE?
Charge up nearby at Cheyenne Avenue and 2nd Street in the 100 West Garage (See Map). Owned and operated by American Parking.
WHAT’S THE VENUES FIREARMS AND WEAPONS POLICY?
Firearms and weapons are prohibited in the facility, except by on-duty law enforcement officers with jurisdiction.
HOW DO I REPORT LOST-AND-FOUND ITEMS OR STOLEN ITEMS?
Lost-and-found items may be retrieved by contacting the venue at 918.894.4350. Cox Business Convention Center is not responsible for lost or stolen property. Please reach out to the Tulsa Police Department for a stolen item by dialing 311 or 918.596.9222.
ARE DRONES, SKATEBOARDS, OR HOVERBOARDS ALLOWED INSIDE?
No, but be sure to check out the skate park at Gathering Place.
ARE SERVICE AND SUPPORT ANIMALS ALLOWED?
You bet. The venue abides by the regulations for ADA Service Animals established by the U.S. Department of Justice.
IS THE VENUE NON-SMOKING?
Yes. In accordance to local law, Cox Business Convention Center does not allow smoking or vaping within the facility.
WHERE DO WE LOAD IN/OUT FOR OUR EVENT?
If the event is in the Exhibit Hall, Cox Business Convention Center offers a full loading dock with 12 bays on the Houston side of the venue. Otherwise, please check with your event planner for specific load in/out details.