We take pride in offering an accessible venue and an excellent guest experience. The venue offers accessible entrances, restrooms, doors, and multiple elevators. Every event is unique, so give us a call prior to your visit at 918.894.4350 and let us know how we can make it excellent.
Not far at all! The Tulsa International Airport is only 12 miles away from the venue and offers over 24 non-stop flights to Tulsa, the Welcome Waggin’ Airport Therapy Dog program, and a designated ride share zone. Visit TulsaAirports.com for more information.
Animals or pets are not permitted at CBCC, with the exception of service animals for fans with disabilities. A service animal is defined as any animal that is individually trained to do work or perform tasks for the benefit of an individual with a disability, and can be identified as such.
For ticketed shows, fans are permitted to enter the facility with one clear bag per person that does not exceed 12″ x 6″ x 12″ or a one gallon clear plastic bag.
Fans are also permitted one personal item per person such as small purses or clutches that aren’t clear and are no larger than 5″ x 8″.
Guests who have bags larger than this size will be asked to return them to their vehicles. All bags will also be searched for prohibited items at entry before walking through the metal detectors.
Lost something while you were here? We’ve teamed up with Boomerang to simplify the search process. Submit a claim in under 60 seconds and let us help reunite you with your lost items. To submit a lost and found report, click HERE.
If your item is located, Boomerang will help get your item back to you!
Items that have been found will be stored in a locked storage area for 60 days before being discarded or donated if not claimed.
During events, you can approach any CBCC staff member for assistance locating a lost item. If the item has not already been located, staff will direct you to submit a report through Boomerang.
Cox Business Convention Center does not own or operate a parking garage or any public parking, but don’t panic—there are nearly 10,000 parking spots nearby and American Parking’s Civic Center Parkade is adjacent to the venue. The City of Tulsa offers on-street metered parking (using the Park Mobile app) and privately owned lots determine the parking rate. Click here for a Parking Map.
All Events: For safety reasons, prohibited items include but are not limited to:
Ticketed Shows: We ask all guests to arrive early and travel light, as you may be subject to search, which includes metal detecting hand wands upon entry. For safety reasons, prohibited items include but are not limited to:
Dedicated pick-up and drop-off zones are in the valet area outside the Tulsa Ballroom on 3rd and Houston, and outside the East Entrance off Frisco (100 Civic Center)
You bet. We provide in-house security 24 hours a day, seven days a week. You can reach our security team at 918.894.4390. You can reach the Tulsa Police Department at 911 for an emergency and at 918.596.9222 for a non-emergency.
It depends on the event, so please check “Upcoming Events” and find out how to purchase tickets (and box office hours) for your specific event. Visit the “Box Office” page for more info. (We cannot honor, replace, or refund any invalid tickets, so please beware of secondary ticket agencies/scalpers.)
KultureCity® has partnered with Cox Business Convention Center and all its programs and events are Sensory InclusiveTM. This new initiative will promote an accommodating and positive experience for all guests with a sensory issue, no matter their age or ability.
Click here for for more information
The use of cigarettes, e-cigarettes, vaporizers and other similar products are prohibited inside the venue.